Alot of the reasons a casino uses poker chips instead of real money are also applied to virtual currency.
- Virtual currency does not hold the same psychological value as real currency does. And thus people tend to spend it like play money.
- You want to minimize the number of times you ask a player to open their wallet or enter credit card info. The less a player has to think, the more they will spend.
- Virtual currency allows you minimize your cost of goods sold by reducing the number of transaction fees/costs incurred. The less times you hit a payment processor, the better.
- With costs of goods next 0, you can charge as little as you like for your virtual items.
- With very low prices, minimal clicks, and a playful fiction you can create a frictionless purchase experience that becomes rhythmic and habitual.
Every real money transaction incurs some transactional and processing costs. Typical credit card transactions incur a % transaction fee and a flat processing fee. Its widely held that $5 is the minimum credit card transaction amount that profits can still be made. Since the majority of virtual items are between 25cents and $2, you would incur enormous costs due to the number of transactions that occur.
How does Apple Itunes do it then?
Apple relies on batch transaction processing to minimize their transaction fees: (they wait and process all your $1 transactions together instead of separately).
The facebook gifting system works this way as well. Virtual gifts are much more profitable than digital music, since there aren't any licensing fees.
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